Here are some common questions, however if you have a question that is not answered here please feel free to call or email.

What are your opening hours?

Gateway Bikes in Whistler Village’s Gateway and Taxi Loop opening hours are as follows for peak season (till September long weekend)

  • Shoulder Season (May 1st – 20th) 9am – 6pm
  • Peak Season (May 21st – Sept 5th) 9am – 8pm
  • Shoulder Season (Sept 6th – Oct 10th) 9am – 6pm

What dates are you open?

  • Opening May 1st
  • 7 days a week
  • Planned closing date Oct 10th.

When can I pick-up my equipment?

A day rental is from 9.30am to 5.30pm. Over night rental or twilight (till 8pm) can be arranged but an extra charge will apply.

Are hourly rentals available?

All bikes except downhill bikes can be rented hourly. Hourly rentals are on a first come first served basis and cannot be reserved in advance.

What pedal options do you have?

Our bikes all come with flat platform pedals. SPD pedals are available. If you have your own pedals they can be fitted and we are happy to do so!

Where are you located?

Check out out location page

Do you rent locks and helmets?

All bike rental prices are inclusive of a helmet and lock. The helmets and locks come free of charge!